- צרו קשר
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רח' תוצרת הארץ 16, תל אביב
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כל הזכויות שמורות. © אולן תוכנה וטכנולוגיות מתקדמות בע"מ
These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("Client", "you", or "your") and Olan Software and Advanced Technologies Ltd. ("Company", "we", "us", or "our"), an Israeli company (Company No. 511700437), governing your access to and use of the Renesi platform, including all related services, features, content, and applications (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
The Service is intended solely for business use (B2B). By using the Service, you represent and warrant that you are acting on behalf of a business entity and have the authority to bind such entity to these Terms.
"Account" means the account created by the Client to access and use the Service.
"Client Data" means any data, content, files, documents, images, or other materials uploaded, submitted, or transmitted by the Client through the Service.
"Demo Version" means the demonstration version of the Service provided for evaluation purposes without charge.
"Documentation" means any user guides, manuals, and other documentation provided by the Company relating to the Service.
"Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, and other proprietary rights.
"Personal Data" means any information relating to an identified or identifiable natural person, as defined under the Israeli Privacy Protection Law, 5741-1981, as amended.
"Service" means the Renesi platform, including the CRM system, website builder, AI features, payment processing integration, accounting system integration, and all related tools and functionalities.
"Subscription" means the paid access to the Service under the terms of this Agreement.
"Subscription Fee" means the monthly recurring fee payable by the Client for access to the Service.
Renesi is a comprehensive automation platform designed for digital print shops, providing integrated solutions for business management, customer engagement, and operational efficiency. The Service includes, but is not limited to:
Website building and hosting services for print businesses
Customer Relationship Management (CRM) system with AI integration
Order management and tracking tools
Online payment processing integration
Accounting system integration
Automated customer communication features (including WhatsApp, email)
AI-powered automation tools
The Company may provide access to a Demo Version of the Service for evaluation purposes. The Demo Version is provided "as-is" without any warranties or guarantees. Access to the Demo Version does not constitute a trial period and does not entitle the Client to a free trial of the full Service.
The Service includes artificial intelligence (AI) features. By using AI features, you acknowledge and agree that: (a) AI outputs may not always be accurate and should be reviewed before use; (b) you are responsible for any decisions made based on AI outputs; (c) AI processing is subject to our Privacy Policy; (d) AI features may be updated or modified over time to improve performance.
The Company reserves the right to modify, update, or discontinue any aspect of the Service at any time. For material changes that significantly affect your use of the Service, we will provide reasonable advance notice where practicable.
To access the Service, you must create an Account by providing accurate, current, and complete information as requested during the registration process. You agree to maintain and promptly update your Account information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to: (a) use strong passwords; (b) implement two-factor authentication where available; (c) immediately notify the Company of any unauthorized use of your Account or any other breach of security. The Company shall not be liable for any loss or damage arising from your failure to comply with this Section.
The Service is available only to business entities. By registering for an Account, you represent and warrant that: (a) you are authorized to bind the business entity on whose behalf you are creating the Account; (b) the business entity is duly organized and validly existing under applicable law; and (c) you have the legal capacity to enter into this Agreement.
Access to the Service is provided on a monthly subscription basis. The Subscription Fee and the specific features included in your subscription shall be as set forth in the applicable order form or pricing page at the time of subscription.
Subscription Fees are due and payable monthly in advance. All payments shall be made in the currency specified at the time of subscription. The Client authorizes the Company to charge the designated payment method for all applicable Subscription Fees.
All Subscription Fees are exclusive of taxes. The Client is responsible for payment of all applicable taxes, including but not limited to value-added tax (VAT), sales tax, and any other taxes imposed by governmental authorities, excluding taxes based on the Company's net income.
If any payment is not received by the due date, the Company reserves the right to: (a) suspend or terminate access to the Service; (b) charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower; and (c) pursue any other remedies available at law or in equity.
All Subscription Fees are non-refundable. Once a payment has been made, no refunds will be issued, regardless of actual usage of the Service during the subscription period. By subscribing to the Service, you acknowledge and agree to this no-refund policy.
The Client may cancel the Subscription at any time by providing written notice to the Company or through the Account settings. Upon cancellation: (a) the Subscription will remain active until the end of the current billing period; (b) no cancellation fees shall apply; (c) no refunds will be issued for any unused portion of the subscription period; and (d) the Client's access to the Service will terminate at the end of the current billing period.
The Company may suspend or terminate the Client's access to the Service immediately, without prior notice or liability, for any reason, including but not limited to: (a) breach of these Terms; (b) failure to pay Subscription Fees when due; (c) fraudulent or illegal activity; (d) conduct that may harm the Company, other users, or third parties; or (e) upon request by law enforcement or other government agencies.
Upon termination of this Agreement: (a) all rights and licenses granted to the Client hereunder shall immediately terminate; (b) the Client shall immediately cease all use of the Service; (c) Sections 7 (Client Data), 9 (Intellectual Property), 11 (Limitation of Liability), 12 (Indemnification), 14 (Governing Law), and 15 (Dispute Resolution) shall survive termination.
The Client retains all ownership rights in and to Client Data. Nothing in this Agreement transfers ownership of Client Data to the Company. The Company does not claim any ownership interest in the Client Data.
The Client grants the Company a non-exclusive, worldwide, royalty-free license to use, copy, store, transmit, display, and process Client Data solely to the extent necessary to provide the Service to the Client and as otherwise permitted by this Agreement.
The Client is solely responsible for: (a) the accuracy, quality, integrity, and legality of Client Data; (b) ensuring that the collection, use, and processing of Client Data complies with all applicable laws and regulations, including privacy and data protection laws; (c) obtaining all necessary consents and authorizations from data subjects; and (d) maintaining appropriate backups of Client Data.
Upon termination of this Agreement, the Client may request a copy of Client Data in a commonly used, machine-readable format within thirty (30) days of termination. After such period, the Company may delete all Client Data and shall have no obligation to maintain or provide any Client Data.
The Client shall not upload, transmit, or store any Client Data that: (a) infringes any third-party intellectual property rights; (b) violates any applicable law or regulation; (c) contains malicious code, viruses, or harmful components; (d) is defamatory, obscene, or offensive; or (e) violates the privacy rights of any third party.
The Company processes Personal Data in accordance with its Privacy Policy, which is available at www.renesi.com/he/Privacy_Policy and is incorporated herein by reference. The Client agrees to the terms of the Privacy Policy.
Where the Company processes Personal Data on behalf of the Client, the parties agree to enter into a Data Processing Agreement as required by applicable data protection laws.
Both parties agree to comply with the Israeli Privacy Protection Law, 5741-1981, as amended (including Amendment 13 effective August 14, 2025), and related regulations. The Client acknowledges that it is responsible for ensuring that its use of the Service complies with all applicable privacy and data protection requirements.
The Company implements appropriate technical and organizational security measures to protect Personal Data against unauthorized access, loss, or destruction, in accordance with applicable data security regulations.
The Client may use the Service solely for the Client's internal business purposes in accordance with this Agreement and applicable Documentation.
The Client shall not, and shall not permit any third party to: (a) sublicense, sell, resell, transfer, assign, or distribute the Service; (b) modify, adapt, translate, or create derivative works based upon the Service; (c) reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code; (d) access the Service to build a competitive product; (e) use the Service to send spam or malware; (f) interfere with the integrity or performance of the Service; (g) attempt to gain unauthorized access to the Service; (h) use the Service in any manner that violates applicable law; or (i) use the Service beyond the scope of the license granted herein.
The Service, including all software, technology, designs, graphics, user interfaces, and Documentation, and all Intellectual Property Rights therein, are and shall remain the exclusive property of the Company or its licensors.
If the Client provides any feedback, suggestions, or recommendations regarding the Service ("Feedback"), the Client hereby grants the Company a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service.
"Renesi", "Olan Software", and all related logos and marks are trademarks of the Company. The Client shall not use any Company trademarks without prior written consent.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
The Company does not warrant that: (a) the Service will meet the Client's specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the results obtained from the use of the Service will be accurate or reliable; (d) any errors in the Service will be corrected; or (e) the Service will be compatible with any particular hardware or software.
The Service may integrate with third-party services, including payment processors and accounting software. The Company makes no representations regarding such third-party services and shall not be liable for any acts or omissions of third-party service providers.
The Service includes artificial intelligence features. The Company does not guarantee the accuracy, completeness, or reliability of any outputs generated by AI features. The Client is solely responsible for reviewing and verifying any AI-generated content before use.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT OF SUBSCRIPTION FEES PAID BY THE CLIENT DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The Client shall indemnify, defend, and hold harmless the Company from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of: (a) the Client's use of the Service; (b) Client Data; (c) the Client's violation of this Agreement; (d) the Client's violation of any applicable law; or (e) the Client's infringement of any third-party rights.
Each party agrees to maintain the confidentiality of any non-public information disclosed by the other party that is designated as confidential ("Confidential Information"). Neither party shall use the other party's Confidential Information except as necessary to perform its obligations under this Agreement. This obligation shall not apply to information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was rightfully known prior to disclosure; (c) is independently developed; or (d) is required to be disclosed by law.
This Agreement shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of laws principles. Subject to Section 16 (Dispute Resolution), any legal action or proceeding shall be brought exclusively in the competent courts located in Tel Aviv-Jaffa, Israel.
In the event of any dispute arising out of this Agreement, the parties shall first attempt to resolve the dispute through good faith negotiations.
If the dispute is not resolved through negotiation within thirty (30) days, either party may submit the dispute to mediation. The mediation shall be conducted in Tel Aviv, Israel, in accordance with the mediation rules of the Israeli Institute of Commercial Arbitration. The costs of mediation shall be shared equally by the parties.
If the dispute is not resolved through mediation within sixty (60) days, either party may pursue its legal remedies before the competent courts as specified in Section 15.
This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements and understandings.
The Company reserves the right to modify these Terms at any time. Material changes will be notified to you via email or prominent notice on the Service. Continued use after changes constitutes acceptance.
If any provision is held invalid or unenforceable, such provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
No waiver of any term shall be deemed a further or continuing waiver. Any failure to enforce any provision shall not constitute a waiver of the right to enforce such provision.
The Client may not assign this Agreement without the prior written consent of the Company. The Company may assign this Agreement without restriction.
Neither party shall be liable for any failure or delay due to circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, pandemic, strikes, or government actions.
The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, franchise, or agency relationship.
All notices shall be in writing and deemed given when: (a) delivered personally; (b) sent by confirmed email; (c) sent by commercial courier; or (d) sent by registered mail. Notices to the Company: Olan Software and Advanced Technologies Ltd., 16 Totseret Ha'aretz Street, Tel Aviv, Israel, or info@renesi.com.
This Agreement is executed in the English language. In the event of any conflict between the English version and any translation, the English version shall prevail.
For any questions regarding these Terms of Service, please contact us at:
Olan Software and Advanced Technologies Ltd.
Company No. 511700437
16 Totseret Ha'aretz Street
Tel Aviv, Israel
Phone: +972-3-6951611
Email: info@renesi.com
Website: www.renesi.com
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
רח' תוצרת הארץ 16, תל אביב
כל הזכויות שמורות. © אולן תוכנה וטכנולוגיות מתקדמות בע"מ