Privacy Policy

This Privacy Policy complies with the Israeli Privacy Protection Law, 5741-1981, as amended by Amendment No. 13 (effective August 14, 2025), and is aligned with international data protection standards including the EU General Data Protection Regulation (GDPR).

It is clarified and agreed that before you wish to make any use of the service presented on this website and/or from Olan Software and Advanced Technologies Ltd., Company No. 511700437, you are required to read and approve this Privacy Policy before making any use of the Service (as defined in the Terms of Use available at www.olan.com ("Terms of Use")). The Terms of Use apply to this Privacy Policy and constitute an integral part thereof.

By using and/or accessing the Service, you confirm that you have read and accepted this Privacy Policy and that you agree that the service provider, Olan Software and Advanced Technologies Ltd. (hereinafter "we", "us", "our", or "the Company") will process your personal information in connection with the Service in accordance with this Privacy Policy.

Data Controller Information: Olan Software and Advanced Technologies Ltd., Company No. 511700437, located at 16 Totseret Ha'aretz Street, Tel Aviv, Israel. Contact: support@olan.com, Phone: +972-3-6951611.

For your information, you are not required by law to provide this information, but if you do not provide it, you will not be able to enjoy the Service. Provision of personal data is voluntary and based on your consent. If you do not agree to all the terms below, please do not make any use of the Service.

1. GRANTING CONSENT

The Service includes the option to upload and provide access to your content, including images, text, and/or video files. Below are examples of information that may be collected and ways it may be used. You hereby give your explicit, informed consent to the Company to collect and use your personal information and that of others who have given you their consent and appear in your content.

Your consent is: (a) freely given; (b) specific to the purposes outlined in this Policy; (c) informed, meaning you understand what data is collected and why; and (d) revocable at any time by contacting us at support@olan.com.

2. INFORMATION COLLECTION

2.1 Registration Details

When registering for the Service, you will be asked to provide us with personal details for the purpose of receiving service from the Company:

  • Full name

  • Email address

  • Phone number

  • Address

  • Company name (optional)

  • Website (optional)

  • Position in company (optional)

Payment Information: Payment and credit card details are not collected by the Company, but are entered directly into a secure third-party payment processing service.

2.2 Content

We may collect any information that you upload and/or transmit through the Service, including your content and the images contained therein, and store and use these materials solely for the purposes of providing and improving the Service.

2.3 Payment Method and Payment Details

You will have the option to pay for the Service using credit card services or similar payment services (hereinafter: "Payment Company"). We do not collect or store credit data or payment method information; all payment method details are stored by the Payment Companies under their sole responsibility and in accordance with their regulations and PCI-DSS compliance standards.

2.4 Information from Third Parties

We may receive information about you from third-party sources and attach it to your registration details. This information may include: updated address and residence details from third parties and details from social networks if you have connected to the Service through them and in accordance with the permissions you have given them.

2.5 Technical Information and Communication Traffic

We use log files that collect information such as:

  • Internet Protocol (IP) addresses

  • Browser type and version

  • Device information

  • Internet Service Providers (ISPs)

  • Usage patterns of the Service and its various features

  • Referring/exit pages

  • Platform types

  • Date/time stamps

  • Click data and page interactions

2.6 Cookies and Web Beacons

Cookies are small pieces of information stored on your device and related to information about you. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

Types of Cookies We Use:

  • Essential Cookies: Required for the Service to function properly

  • Analytics Cookies: Help us understand how users interact with the Service

  • Marketing Cookies: Used for marketing and advertising purposes

We also allow third parties to use cookies through the Service for purposes of analyzing Service usage and linking to external services (for example, clicking "Like" on Facebook).

Managing Cookies: You can manage your cookie preferences through your browser settings. If you choose to reject cookies, you may still use the Service; however, your access to certain areas and services may be limited.

We may also use web beacons ("gifs") in the Service and in our emails to collect the information detailed in this Policy and to monitor usage.

3. USE OF INFORMATION

3.1 Purposes of Use (Legal Basis)

We process your personal information for the following purposes and legal bases:

  • Contract Performance: To provide the Service you have requested

  • Consent: For marketing communications and optional features

  • Legitimate Interests: To improve our Service and prevent fraud

  • Legal Obligation: To comply with applicable laws and regulations

Specific purposes include: (a) personal identification and verification; (b) operation and support of the Service; (c) customer service communications; (d) data analysis and statistics; (e) sending marketing communications (with your consent); (f) personalization of Service content; (g) compliance with law and investigation of complaints, fraud, or improper behavior.

3.2 AI and Automated Processing

The Service includes artificial intelligence (AI) features. When you use AI features, your data may be processed by automated systems to provide responses and recommendations. You have the right to: (a) be informed when AI is being used to process your data; (b) request human review of automated decisions that significantly affect you; (c) object to solely automated decision-making in certain circumstances.

3.3 Mailing List

By registering for the Service, you agree that the Company may contact you regarding the Service and send you email and SMS messages (including WhatsApp messages).

Opt-Out: At any time, you can unsubscribe from the mailing list by: (a) clicking the unsubscribe link in any marketing email; (b) sending an email to support@olan.com; or (c) contacting us by phone. After submitting the removal request, the Company will cease sending you advertising materials within 5 business days.

4. INFORMATION SHARING AND RECIPIENTS

4.1 Categories of Recipients

We may share your information with the following categories of recipients:

  • Service Providers: Cloud hosting providers, payment processors, email services

  • Analytics Providers: For analyzing Service usage patterns

  • Legal Authorities: When required by law or legal process

4.2 Compliance with the Law

Although we make efforts to protect your privacy, we may be required by law to disclose information you provided when using the Service. We may also disclose information about persons who threaten and/or may harm us and our services (such as user fraud, sending threats, distributing spam) or persons whose actions may cause damage to others.

4.3 Subcontractors and Service Providers

We may share your information with service providers and subcontractors working with us in Israel and abroad (in Germany), to the extent required for the provision and operation of the Service. These companies are bound by contractual obligations to protect your data and may only use it for the purposes specified by us.

4.4 Merger and Acquisition

We may transfer your information to a third party in the event of a sale, merger, or acquisition, provided that such third party assumes our obligations under this Privacy Policy.

5. INTERNATIONAL DATA TRANSFERS

We may store information in cloud services whose servers are located outside of Israel (in Germany). All international data transfers are conducted in accordance with applicable law and with an "adequate level of protection" as required by the Israeli Privacy Protection Law.

Safeguards: For transfers to countries outside the European Economic Area (EEA) that do not have an adequacy decision, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

6. INFORMATION SECURITY

We implement industry-standard security measures to protect your personal information, including:

  • Data encryption at rest and in transit (TLS/SSL)

  • Access controls and authentication measures

  • Regular security audits and risk assessments

  • Backup storage and disaster recovery procedures

  • Employee training and access limitations

  • Incident response procedures

We limit access within the Company to employees who need the information to perform their specific job functions. However, no method of transmission over the Internet or electronic storage is 100% secure. If you have questions regarding security, please contact support@olan.com.

7. DATA RETENTION PERIOD

We retain personal information for as long as necessary to:

  • Provide the Service to you

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

  • Meet accounting and tax requirements

After the retention period expires, your data will be securely deleted or anonymized. You may request earlier deletion by exercising your right to erasure (see Section 8).

8. YOUR RIGHTS

Under the Israeli Privacy Protection Law (as amended by Amendment 13) and applicable data protection laws, you have the following rights:

8.1 Right of Access

You have the right to request access to the personal information we hold about you and to receive a copy of such information.

8.2 Right to Rectification

You have the right to request correction of inaccurate, incomplete, or outdated personal information.

8.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal information, subject to legal retention requirements.

8.4 Right to Restrict Processing

You have the right to request restriction of processing of your personal information in certain circumstances.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format.

8.6 Right to Object

You have the right to object to processing of your personal information for direct marketing purposes or based on legitimate interests.

8.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

8.8 Right Regarding Automated Decisions

You have the right not to be subject to decisions based solely on automated processing, including profiling, that significantly affect you, unless necessary for contract performance or based on your explicit consent.

8.9 How to Exercise Your Rights

To exercise any of these rights, please send an email with details that will allow us to verify your identity to: support@olan.com. We will respond to every inquiry within 30 days of receipt. There is no fee for exercising these rights, unless requests are manifestly unfounded or excessive.

8.10 Right to Lodge a Complaint

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Israeli Privacy Protection Authority (PPA) at www.gov.il/he/departments/privacy_protection_authority.

9. CHILDREN'S PRIVACY

The Service is intended for business use only and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

10. CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time. In the event of material changes, we will notify you by: (a) posting a prominent notice on our Service; (b) sending an email to your registered email address; and/or (c) other appropriate means. We recommend reviewing this Privacy Policy periodically. Your continued use of the Service after changes constitutes acceptance of the updated Policy.

11. CONTACT INFORMATION

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Data Controller:

Olan Software and Advanced Technologies Ltd.

Company No. 511700437

16 Totseret Ha'aretz Street

Tel Aviv, Israel

Phone: +972-3-6951611

Email: support@olan.com

Website: www.renesi.com